Modernize your customers’ engagement with voice-bots, native web-based voice and video communications, and agents working from anywhere
AudioCodes session border controllers (SBCs) are specially designed to enable connectivity with Zoom Phone bring-your-own-carrier (BYOC) services, thereby facilitating seamless coexistence with the legacy PBXs found in many of today’s enterprises.
In this way, businesses can retain their existing carrier service, along with their current phone numbers, while at the same time taking full advantage of the many benefits offered by the Zoom Phone platform for video, voice, content sharing and chat.
A self-service portal (SaaS) in which you can immediately purchase phone numbers and connect them to your bot, to enable calling and speaking with your bot in just few clicks.
Best suited for quick trials, PoC and standalone voice bots.
Offloads simple and repetitive tasks from live agents to voice bots
Enabling replacement of hierarchical IVR menus with free speech experience
Monitors conversations and sends real-time insights to agents or their supervisors
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