To deliver a superior Zoom Phone experience, IT teams must be able to monitor voice quality to successfully resolve communications issues as soon as they arise, all without needing physical access to employees’ equipment and no matter where the workers themselves are actually located.

The AudioCodes One Voice Operations Center (OVOC) voice network management system ticks all these boxes.

OVOC delivers centralized management of voice network devices and end-to-end quality of experience monitoring in a single, intuitive web-based application. It also gives the IT team comprehensive troubleshooting tools and root cause analysis capabilities that ensure efficient and stable communications for remote workers.